KEY BENEFITS
How a data-driven CX strategy benefits your business
A complete, contextual understanding of your customers comes from highly connected data.
Acquire, grow and retain the right customers and accounts across every channel by uncovering data insights from every click, swipe, and chat.
Personalize digital interactions with more relevant marketing segmentation, product recommendations, account management, and ecommerce.
Understand what customers are looking for and what they want in order to create relationships that last, resulting in less churn and higher trust.
CUSTOMER SUCCESS
JDRF Uses Data to Help Improve Lives.
“With Informatica, we’re taking control of our data to become the premier global diabetes therapy accelerator so we can make life-changing breakthroughs possible sooner.”
Sri Mishra
Goal
On-Demand Webinar
CX expert Blake Morgan and Ana Delgado, CXO at Union Bank of the Philippines, share innovations in customer centricity.
