Success Offerings | Informatica

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    Informatica Success Offerings

    No matter where you are on your digital transformation journey, our customer success offerings are designed for every need—now and in the future.

    Success offerings, reimagined

    Our success offering framework is designed to help your business thrive. It supports the way you do business today—across multi-cloud and on-premises environments. This means you'll see value faster and accelerate your ROI. Ensure a successful data-driven digital transformation with a continuous level of superior support.

    CA Consumer

    A new approach?for a multi-cloud business world

    With our scalable customer success framework, you can tailor your services to match your needs. Our Premium and Signature services offer an enhanced experience that includes advanced, proactive support; education courses; and customer success and adoption resources for business-critical deployments.

    Take service and support to the next level

    Informatica success offerings are built for the way you do business today—and in the future.
    See how we’re setting the standard.



    Informatica Mega Stack
    Vendors
    Niche
    Vendors
    Self-Service Knowledge center
    Online community
    Assisted Support Support hours 24x7 24x7 24x7
    Unlimited cases
    Critical response hours 30 minutes 1 hour 2 hours
    Option to escalate (on-demand)
    Proactive Services Dedicated teams Additional cost
    Emergency response team
    Live assistance
    Scheduled consults with subject matter experts
    Success Services Customer success resources
    Adoption services



    Informatica Success Offerings

    Maximize your investments with our tailored success offerings.

    Learn More

    Informatica Success Offerings

    Maximize your investments with our tailored success offerings.

    Learn More

    Informatica Reimagines Customer Service for Hyperscale

    Complex environments demand a new approach to service & support.

    Learn More

    Informatica Reimagines Customer Service for Hyperscale

    Complex environments demand a new approach to service & support.

    Learn More

    Certifications and Customer Service Awards

    Informatica has earned top marks in customer loyalty for 12 years in a row and ranks #1 in customer experience.

    Get in touch with our experts.

    Learn More

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